NJ Water & Mold Review

Reviewed By: Doris L.
Location: Tenafly, NJ 07670

This review was copy/pasted from:
Angie's List
Original Review Link: https://www.angieslist.com/companylist/us/nj/ridgefield/nj-water-and-mold%2C-llc-reviews-6278200.htm

Comment At more than one property we needed mold remediation performed. One was a condo we were selling, another an apartment we were moving into where the prior tenant had neglected maintenance. Dennis Chinea, who owns the company, is a smart, calm, compassionate man who truly understands that mold can seriously affect some people's health. He understands you may be pretty nervous about getting the job done and getting it done right. His team leaders in my experience have been polite, hardworking, professional and helpful. They will put up a zipped barrier between you and the work to be done, run a pro-quality air scrubber (high volume HEPA filter I believe), vacuum carefully with a HEPA vacuum, neatly and completely remove damaged materials, discard them in a way that doesn't track dangerous debris through your home, wipe and/or seal exposes surfaces as indicated, and leave you with a much safer situation than you started with. In one job at an apartment they did for us, the prior tenant had allowed puffy mold to grow on shower caulk, had a moldy shower curtain, didn't vacuum often, and had air fresheners that covered the moldy smells--yet we were symptomatic visiting the apartment. We are profoundly sensitive to mold due to a disastrous situation at an earlier home. Yet for various reasons this was where we needed to move to from another apartment. We had Dennis' team come in after the carpets were taken out and HEPA vac every square inch and wipe the whole place with a plant-based mildicide that they offer as an alternative to the chemical one. Be advised that though it is natural it is strong and effective AND will take a few days to air out, during which time it's strong enough that it could affect sensitive lungs. For an entire apartment we were glad to not be living there yet! Later at the same premises a leak developed around a kitchen window and a partially rotted windowsill had to be removed. We knew from our condo disaster that once you disturb mold it becomes ten thousand times more active. No way were we going to have that done without the zipper barrier, the air scrubber, etc.! Our symptoms which we were experiencing while the windowsill was damp and before NJ Mold came and took it out improved rapidly within a few days of their work. This included fatigue for my husband and me, bone spurs for me and memory issues for him. You don't want mold around and we were so glad to have it out of there. When the carpenter came to begin the rebuild he noted that Dennis' team had done a very good job. Team leader Justin was in charge that day. Like with any contractor it never hurts to know that people are human. Make sure they know any of your concerns and before they zip themselves into the zippered area you could ask them to double-check that they have everything they need in there before they begin the work. Also be aware that an itemized estimate, while it specifies possible hours for different tasks, is to be taken as a fixed bid to do the fixed tasks. If it takes a little longer I think you can count on them to get it done. If it takes a little less you should assume the price is what was stated. It's not cheap to do this kind of work but they are sending a truck and at least two men for anything they do. I think the prices are fair given what's out there, and they do want to know that you are satisfied with their work, so be sure to contact the owner with any concerns. He is responsive on his cell phone and he wants his teams to meet your needs. No one wants to need their services but I would not hesitate to hire them again as they are honest, knowledgeable, respectful and diligent.
Overall Rating 5 Stars

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NJ Water & Mold Offers Specialized Restoration Services

What Our Clients Say

Scot B. says

Ridgefield, NJ

NJ Water and Mold, LLC are great at what they do. We recently had a water heater leak that created a tremendous amount of basement damage. The crew came out quickly, assessed the situation and then begin remediation steps immediately. They left the basement in great shape.All the employees are extremely knowledgeable, detail oriented and most of all pleasant to deal with. I would highly recommend them to anyone that has a water or mold issue/problem.

Joyce M. says

Fair Lawn, NJ

The day I called nj water and mold co they had an adjuster here that evening taking pictures measuring etc. I had sewage back up in my basement. They promptly came in tore out walls and cleaned the entire area. I spoke to the owner Dennis who was very punctual and understanding in returning my calls . I was completely satisfied with the clean up and because of that I am now hiring them to repair my basement, In my opinion they definitely are a 5 plus Company

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NJ Water and Mold
1116 Edgewater Ave
Ridgefield, NJ 07657