NJ Water & Mold Review

Reviewed By: Mary W.
Location: Tenafly, NJ 07670

This review was copy/pasted from:
Angie's List
Original Review Link: https://www.angieslist.com/companylist/us/nj/ridgefield/nj-water-and-mold%2C-llc-reviews-6278200.htm?page=5

Comment After a torrential downpour that brought several inches of rain in a matter of hours, our basement was flooded with four to five inches of water. It was not a pleasant situation to wake up to. So I called NJWM based on their reviews on Angie's List. Dennis Chinea picked up right away and after I explained our problem, promised to have a team out there in the morning. And, in fact, a crew of two arrived before 10 and quickly got to work. And that was on a day when the company got a lot of frantic requests for help. So we were grateful that Dennis made us a priority.

The crew from NJWM were complete professionals and extremely pleasant. They were at our house for the bulk of the day. They first explained the process in detail, how they were going to extract the water, what they were going to remove from the basement that had been damaged by water, the need remove some of the baseboards because they had gotten soaked and the chemicals they would apply to prevent a break out of mold After drying out the floor, the crew then proceeded to remove furniture, doors and other items that had been sitting in water and putting them in the garage. The things we decided we would throw out they put in a pile in the driveway. We asked about what they were applying to prevent mold and they assured us that it was not toxic. Fortunately, we had gotten rid of the water quickly, making it unlikely that mold would appear. At the end of the day, they left behind several blowers and dehumidifiers around the basement. And they took away a big chunk of the garbage. The crew came by the next day to check on the machines and take readings. And a day later they came and removed the machines and moved back the furniture that we had decided to keep. And they mopped the floor. Our basement is clean and, most of all, dry. Overall, though we wish it had not happened, we were delighted and impressed with the responsiveness and the quality of work provided by NJWM.
Overall Rating 5 Stars

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NJ Water & Mold Offers Specialized Restoration Services

What Our Clients Say

Scot B. says

Ridgefield, NJ

NJ Water and Mold, LLC are great at what they do. We recently had a water heater leak that created a tremendous amount of basement damage. The crew came out quickly, assessed the situation and then begin remediation steps immediately. They left the basement in great shape.All the employees are extremely knowledgeable, detail oriented and most of all pleasant to deal with. I would highly recommend them to anyone that has a water or mold issue/problem.

Joyce M. says

Fair Lawn, NJ

The day I called nj water and mold co they had an adjuster here that evening taking pictures measuring etc. I had sewage back up in my basement. They promptly came in tore out walls and cleaned the entire area. I spoke to the owner Dennis who was very punctual and understanding in returning my calls . I was completely satisfied with the clean up and because of that I am now hiring them to repair my basement, In my opinion they definitely are a 5 plus Company

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NJ Water and Mold Service Area Map
NJ Water and Mold
1116 Edgewater Ave
Ridgefield, NJ 07657